Returns & Exchanges
At Adept Cosmetics, we stand behind the quality of our high-pigment formulas and magnetic palettes. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on eligible items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label. Carefully pack your items in the original packaging to ensure they are protected during transit.
Ship the Package
Drop off your package at any authorized carrier location. Please retain your tracking number until we confirm receipt at our warehouse.
Receive Your Refund
After our team inspects the returned cosmetics, a refund will be issued to your original payment method within 5-7 business days, minus any original shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing